Delta Air Lines Inc. has been honored by a Latin American business magazine for improvements in customer service and alliances with airlines in Mexico, Brazil and Argentina

Delta was the only U.S. airline to receive two of Latin American Trade’s annual awards: “most improvement overall” and “best partnerships and alliances”. 

“These awards validate the focus, strategy and diligent work Delta employees execute to achieve our goal of becoming the best U.S. airline in Latin America and the Caribbean,” said Nicolas Ferri, Delta’s vice president for Latin America and the Caribbean, in a statement.

Over the last few years, Delta has worked to expand access inside key Latin American markets for travelers arriving from the U.S. by entering into alliances with GOL Linhas Aereas Inteligentes of Brazil, Aeromexico and Aerolineas Argentinas

A $100 million investment in GOL and a codeshare partnership gives Delta passengers access to nearly all Brazilian domestic destinations, complementing its flights from the U.S. to Sao Paulo, Brasilia and Rio de Janeiro, all of which it serves nonstop from Atlanta. A second daily flight from Atlanta to Sao Paulo is to be added in early March. 

For more on Delta’s Brazil operations, visit its country-focused Facebook page. 

As managing editor of Global Atlanta, Trevor has spent 15+ years reporting on Atlanta’s ties with the world. An avid traveler, he has undertaken trips to 30+ countries to uncover stories on the perils...