“Expanding to the U.S.” Webinar
September 28 at 12:00 pm - 1:30 pm2023 Consular Conversations: Israel
October 3 at 12:00 pm - 1:30 pmSpringboard to Europe: Seminar on Current Trends in the European Market
October 4 at 8:00 am - 1:00 pmWorld Languages Day
October 19 at 9:00 am - 2:00 pm
- This event has passed.
The Summit 2019: Keynote Tiffani Bova
February 11, 2019 - February 12, 2019
“Customer Experience is the New Battleground”
A positive customer experience is critical to a company’s brand and, ultimately, its bottom line. With the proliferation of technology and devices, the customer has become smarter and more powerful. Customers now decide when and how they want to interact with brands, which has had a direct impact on the way companies sell to their customers. While macro trends such as social, mobile, cloud, big data and IoT are forging a new era of engagement, customers are ultimately becoming far more disruptive than the technology itself.
Salesforce’s Global, Customer Growth and Innovation Evangelist, Tiffani Bova, will address how companies of all sizes can create new business practices that leverage technology to strengthen customer relationships and accelerate sales and growth. Attendees will hear actionable takeaways on how to create a customer-centric business and long-lasting brand loyalty.
