A major airport services company is has installed NCR Corp.’s self check-in kiosks at the Dubai International Airport.
The company, dnata, works in 75 airports in 38 countries, managing ticketing for many airlines in Dubai, where 33 NCR kiosks are in place to give travelers more options for checking in, freeing up staff members to help with more complex customer-service issues.
The kiosks also generate data that can help dnata better plan staffing levels at peak times, NCR said in a release. An NCR spokesman said the company would like to see this deal open the door for more collaboration with dnata around the world.
NCR won a Digital Screenmedia Association award last month for its NetKey wayfinding solution, software running on a digital touchscreen in the airport that scans a boarding pass, then pulls up a path to the traveler’s boarding gate, perhaps suggesting a shop or restaurant based on the location and amount of time before the flight. The 50 42-inch touchscreens installed in the Dubai airport also allow travelers to check the weather at their destinations or find information about local hotels or attractions.
Visit www.ncr.com for more information.
