Program Manager, Global Leadership Development
Robinson College of Business / World Affairs Council of Atlanta
The World Affairs Council of Atlanta (the “Council”), established in 2010, is a non-partisan, membership, and grant-supported organization that provides a forum for informed discussion of global affairs that impact metro Atlanta's economy, culture, and quality of life. We organize speaker programs, roundtables, conferences, excursions, international travel, and leadership training that engage Atlantans with critical global issues. The Council is an active and prominent member of the World Affairs Council of America and was awarded the 2019 World Affairs Council of the Year.
Based at Georgia State University’s J. Mack Robinson College of Business, the Council serves as a vehicle for the University’s commitment to important civic and political institutions. The President of Georgia State University and the Dean of the J. Mack Robinson College of Business are Board members. The Board has been chaired by some of Atlanta’s most visible global leaders, including founding Board Chair Dennis Lockhart, former President of the Federal Bank of Atlanta, and David Abney, former CEO of UPS.
The ideal candidate for Program Manager, Global Leadership Development, is passionate about helping early- and mid-career professionals grow their skills in cross-cultural leadership and management to be competitive in a global economy. They are eager to leverage their skills in curriculum development, event planning, and cross-cultural career competence. This position is eligible for the University System of Georgia's pension, benefits, and continuing education offerings.
This is an external-facing position interacting with the Council’s partners, members, sponsors, and the public. Candidates should be ready to demonstrate a track record of successfully executing in-person and virtual professional educational training in leadership, management, and/or diplomacy, exceptional customer service, and a commitment to cross-cultural engagement. Excellent written and verbal communication skills, tact, and diplomacy are essential for frequent interaction with corporate executives, government dignitaries, philanthropic organizations, sponsors, and members.
Requirements include the ability to perform detailed reporting and the ability to work both independently and as part of a team to meet established targets. Experience living and/or working abroad is preferred.
Reporting to the President of the World Affairs Council, the Program Manager – Global Leadership Development is responsible for overseeing educational training programming related to global leadership development for early and mid-career professionals. This position oversees curricula development, coursework, and lecturers, logistics for virtual and in-person classes and other programs, educational travel abroad, structured mentorships, conferences and events, and other in-person and virtual programs. This position plans and executes group excursions and international travel. The Program Manager serves as the lead staff member directing the assignments of project staff, graduate students, interns, and/or volunteers.
Major Duties and Responsibilities include:
Program Ideation - Oversee all aspects of relevant professional training programs, including establishing learning objectives and curricula, recruiting participants, designing application and selection processes, booking subject matter experts to be speakers, establishing a structured mentorship program, and identifying educational travel destinations and curating itineraries. Stay up to date on global trends in international business, public policy, and world events that shape curricula targeted to emerging global leaders. (20%)
Program Management - Oversee all aspects of relevant virtual and in-person classes, events, and program management, including venues, participant travel, lodging, itineraries, catering, decor, audio/video, media, and sponsor relations, guest and speaker communications, printed and related materials. Direct real-time budget adherence, logistics, and "runs of show" for in-person and virtual events and programs. Oversee travel management and logistics, including identifying destinations, lodging, transportation, and itineraries. Maintain long-term planning calendar with deadlines and delegation of duties, and complete post-program analysis reporting, budgeting, and communications. (40%)
Program Communications - Drive program awareness and registration by developing related promotional materials, reports, briefings, newsletters, and written, graphic, and multimedia communications. Support public awareness and registration strategies through social media, websites, community planning guides, and paid advertising. Assist in developing Board reports and communications regarding programming. (15%)
Program Budgeting - Oversee all aspects of monitoring and reporting on relevant grants and sponsorship benefits, including writing grant proposals and impact reports, tracking budgets, and fulfilling grant, vendor, and sponsor contracts and commitments. Assist in developing revenue strategies and grant and sponsorship initiatives. (10%)
Program Iteration - Develop innovative ways to measure success, collect stakeholder feedback, and formulate steps to systematically improve user, partner, and sponsor experience. Incorporate user, partner, and sponsor feedback into future planning. Prepare operational and statistical reports. (10%)
Other - Other duties as assigned. (5%)
- Full Time
- Strong technology skills (CRM software such as Wild Apricot, Teaching software such as Canvas, Microsoft Excel, Microsoft 360 Suite, Zoom).
- Experience in international business or diplomacy and international public affairs, journalism, or policy.
- Experience studying, working, or living in an international or intercultural environment. Second language experience is a plus.
- Demonstrated aptitude for taking initiative. Sustained success working in complex environments where collaboration and influence management are critical.
- Organizational and problem-solving abilities, attention to detail, written and verbal communication skills, and a talent for effectively balancing and prioritizing multiple responsibilities.
- Excellent interpersonal and intercultural skills and ability to thrive in a highly collaborative team.
- Ability to work independently with minimal supervision and collaboratively with other team members.
- Graduate degree in a relevant field
- Bachelor's degree and five years of related experience or a combination of education and related experience.