The Cork, Ireland-based Voxpro Group has chosen Athens for its East Coast office with an expectation of hiring 500 employees in Georgia by 2020. But the global business outsourcing firm, is looking for six core managers for its Athens office beginning next week.
Launched in 1993 as a paging company with six employees in a small office over a pub in Cork, Voxpro now employs a staff of 1,700 around the world who provide multilingual and business outsourcing services to customers in more than 30 countries.
The company is scaling up its employee base to meet the needs of its client list which includes some of the world’s leading technology companies such as Google, Airbnb and Nest.
Additionally, it has some 300 clients in domestic and international markets ranging from small- to medium-sized to multinational corporations. It provides trust and safety monitoring, social media management and product insight and helps companies scale internationally.
According to its website, which has job listings for its offices in Cork and Dublin, Ireland; Folsom and Palo Alto, Calif., as well as Athens, the current job openings in Athens are for a human resources generalist, a network administrator, a Spanish speaking outbound sales agent, a U.S. Airbnb sales trainer, a U.S. outbound sales agent and a workforce management scheduling agent.
The Athens staff is to work out of the Press Place building, formerly the headquarters of the Athens Banner Herald in downtown Athens.
Voxpro’s founders Linda and Dan Kiely have said that they consider North America an important growth area for the company and have plans to open a sales and marketing office in New York in addition to the one in Athens.
Amy Lopp, a business development specialist at the Athens-Clarke County Economic Development Department, told Global Atlanta that Voxpro chose Athens because of the “fit” between the company’s creative culture and that of Athens where the University of Georgia is located.
The Folsom, Calif., office is serving Intel Corp. and semi-conductor maker Micron Technology Inc.
Voxpro’s staff can operate in 12 languages with 70 percent of their business done in English. Half of the support services are provided by phone and half online or by email.
Georgia Gov. Nathan Deal‘s office issued a news release Thursday morning, Aug. 3, saying that the state established relations “with Voxpro leadership in Ireland and look forward to the company’s continued investment in Georgia.”
In addition to hiring 500 employees in Athens-Clarke County, the release said that the company would eventually invest $4 million in its Athens-based “Center of Excellence.”
Georgia actively recruited Voxpro through the services of the Georgia Department of Economic Development, the Athens-Clarke County Economic Development Department, the Georgia Department of Labor, Georgia Quick Start, the University of Georgia Department of Economic Development and Georgia Power.
GDEcD Commissioner Chris Carr said in the release concerning Voxpro,”Not only will they be in great hands with our economic development partners in the region, they will be able to tap into a talent pool from the local university and technical college system that will fuel their innovative approach to business, a perfect fit for all.”